On July 24th, Dr. Saori Shibata presented her research on the digital transformation of working practices in the Japanese service sector during a symposium organised by the the Royal Dutch Food Service Industry (Koninklijke Horeca Nederland/KHN). Her research, which largely focused on the automatisation of the Japanese food service industry, potentially contains valuable lessons for the same industry in the Netherlands, which is why KHN participated in this LeidenAsiaCentre research project. Click here to read the research report.
Dr. Shibata (middle) with Honorary Consul to Japan Jos ter Avest (left) and Dirk Beljaarts, CEO of KHN.
KHN made the above video related to the research.